Fees & Process

We work on an hourly rate basis. We believe that a plan should not be charged on a per strategy basis, as there are many variables with each strategy and business.

We also like to reward the advisers that have clear, organised and succinct information and SOA requests.

The easier the information is to decipher and translate into an SOA, the quicker we can complete a plan and less it will cost!

The Plan Away Process

Step 1: SOA Request

SOA request is emailed to soarequest@planaway.com.au.


Step 2: 24 Hour Turnaround

Plan Away will respond within 24 hours with an expected turn around time.

Step 3: SOA Allocation

The SOA is allocated to the appropriate Paraplanner within 24 hours.

Step 4: Return SOA

The Paraplanner returns the SOA within 48 hours to a Senior Paraplanner.

Step 5: SOA Examination

The Senior Paraplanner vets the SOA within 48 hours.

Step 6: Adviser Receives SOA

SOA is sent to the Adviser along with an invoice.

Step 7: Adviser Modifications

The adviser checks over the SOA. If any modification needs to be completed, the SOA is sent back to Plan Away.


Step 8: Final Modifications

Plan Away will complete any required modifications as a matter or priority.


Step 9: Complete

SOA is presented to the client.

Our payment terms are 14 days. We offer a discount of 6% on our rate of $110 per hour if your invoice is paid on time.

Our SOA Generation Costs

Hourly Rate (inc GST)


Consulting/Paraplanning: $110

Strategy Development: $165

Data Entry / Administration: $77

Modelling/Projections: $110

Customised Template Preparation: $POA


Express Service (inc GST)


Within 2 Business Days: $275

Within 3 Business Days: $165

Within 5 Business Days: $110


Any Time Critical requests received in June will attract a 50% loading on the Time Critical Fee

Paraplanner Training Service – in your office (inc GST)


Per Hour: $130

Per Day (up to 8 hours): $990

Please Note: Fees and charges within this schedule are subject to change at any time at the discretion of Plan Away. All fees are including GST.

Included Services

  • Initial meeting in your office (if geographically possible) to discuss your business requirements and Plan Away’s services is complimentary.

Required Software:

  • We require that you have a comprehensive Xplan licence for SOA generation.
  • If some of the required modules are missing to complete the SOA, an extra fee will be applied to the plan cost.

Service Standard

  • 7 Business Days upon receipt of all required information.
  • We will however always attempt to accommodate your turn around time needs.

Plans need to be received by 10am for that day to be counted as a business day in the 7 business day turn around.

Plans can be returned outside of 7 business days, however this will always be with prior negotiation and clarified when the plan request is received.

Required Information and Documentation

  • Plan Away SOA request form or document with the equivalent information;
  • Insurance Quotes if applicable;
  • Client Profile;
  • Any relevant File Notes;
  • Completed Product Replacement information.;
  • Alternative Product and Strategy Research;
  • Any supplementary documentation relevant to the SoA production.

Contact Plan Away

Please complete this form to send us an email.